Privacy Policy

Aloka Travels Bhutan is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website or contacting us.

What We Collect

  • Name, email address, WhatsApp number, and country when you submit an enquiry form
  • Travel preferences and dates submitted through the Smart Itinerary Builder
  • Payment information processed securely through Stripe (we do not store card details)
  • Website usage data through Google Analytics (anonymised)

How We Use Your Information

  • To respond to your travel enquiries and provide itinerary recommendations
  • To process bookings and payments through Stripe
  • To send relevant travel information you have requested
  • To improve our website and services through anonymised analytics

Third Parties

We use Stripe for payment processing, Google Analytics for website analytics, and Tawk.to for live chat. Each of these services has their own privacy policy governing their data handling.

Your Rights

You have the right to request access to your personal data, request correction or deletion, and withdraw consent at any time. To make a request, email us at info@alokatravelsbhutan.com.

Data Retention

We retain enquiry and booking data for a maximum of 3 years unless you request earlier deletion.

Cookies

Our website uses cookies for analytics and functionality. You can manage cookie preferences through the cookie consent banner on your first visit.

Contact

For any privacy-related questions, contact us at info@alokatravelsbhutan.com.